On a product page
Does this come in a bigger size?
Yes. This one is 30 ml, and there is a 50 ml too. Both are in stock.
- Your store
- Your catalogue, and what is in stock
- Your shopper
- The product they are looking at
AI shopping assistant for Shopify
The shopping assistant that knows your store and your shopper
Concierge answers shoppers on your Shopify store, from your own catalogue and policies. It knows the product they are looking at and what is in their cart, at any hour.
In early access for Shopify stores.
The 30-second film
Every answer rests on two things
What your store publishes, and who is asking.
With something in the cart
Is there an offer I can use?
Yes. Any two products are 10% off with the code TWO10. You have one, so one more gets you there.
- Your store
- The offers you want shoppers to hear about
- Your shopper
- What is in their cart
Signed in to your store
Where is my order?
It shipped on Tuesday and is on its way. Here is the courier’s tracking link.
- Your store
- Your orders in Shopify
- Your shopper
- Who is asking
What happens after you book a demo
Concierge reads your store
Your products and policies, straight from Shopify.
You try it in Studio
Ask what your shoppers ask, and change whatever is not how you would say it.
It goes on your storefront
A chat your shoppers can open on any page, in your colours.
Make it yours in Studio
Studio is where you meet your shopping assistant before your shoppers do, and shape it in plain words.
Talk to it first
Ask what a shopper would ask, on any product page, and see the answer as they would see it.
See what it knows
Every product, and what the assistant can say about it. Where a product page says too little, or your policy pages disagree, Studio tells you, so you settle it once.
Make it sound and look like your store
Say what you want changed and Studio makes the edit. Then match its colours, corners and product cards to your storefront.
Make replies shorter and warmer↑
Questions
What is an AI shopping assistant?
A chat on your storefront that answers shoppers’ questions and helps them choose. Concierge is one built for Shopify stores: what it says about your products, prices and policies comes from your own catalogue and pages.
What can shoppers ask an AI shopping assistant?
Which product suits them, how two products differ, which sizes are in stock and what your size guide says, how delivery and returns work, which offers are running and, once they are signed in to your store, where their order is. It can add to their cart too.
Will an AI shopping assistant make things up?
It is built not to. What it says about your products, prices and policies comes from what your store publishes, the product cards it shows are taken from your store, and an offer or a discount code is one you wrote down for it, not written by the AI. Where your pages do not say, or contradict each other, it says so and points the shopper to your support. Studio shows you the same gap, so you can settle it.
Do I need a developer to add it to my Shopify store?
No. Concierge reads your store from Shopify by itself. In Studio you try the assistant, change how it speaks and match its look to your store, all in plain words.
Which stores does Concierge work with?
Shopify stores. Concierge reads your products and policies from Shopify, and sits on your storefront as a chat your shoppers can open on any page.